THE FOUR HORSEMEN: The Antidotes

All relationships, even the most successful ones, have conflict. It is unavoidable. Fortunately, our research shows that it’s not the appearance of conflict, but rather how it’s managed that predicts the success or failure of a relationship. We say “manage” conflict rather than “resolve,” because relationship conflict is natural and has functional, positive aspects that provide opportunities for growth and understanding.

And there are problems that you just won’t solve due to natural personality differences between you and your partner, but if you can learn to manage those problems in a healthy way, then your relationship will succeed.

The first step in effectively managing conflict is to identify and counteract The Four Horsemen when they arrive in your conflict discussions. If you don’t, you risk serious problems in the future of your relationship. But, like Newton’s Third Law, for every horseman there is an antidote, and you can learn how and when to use them below.

The Antidote to Criticism: Gentle Start-Up

A complaint focuses on a specific behavior, but criticism attacks a person’s very character. The antidote for criticism is to complain without blame by using a soft or gentle start-up. Avoid saying “you,” which can indicate blame, and instead talk about your feelings using “I” statements and express what you need in a positive way.

To put it simply, think of these two things to formulate your soft start-up: What do I feel? What do I need?

Criticism: “You always talk about yourself. Why are you always so selfish?”

Antidote: “I’m feeling left out of our talk tonight and I need to vent. Can we please talk about my day?”

Notice that the antidote starts with “I feel,” leads into “I need,” and then respectfully asks to fulfill that need. There’s no blame or criticism, which prevents the discussion from escalating into an argument.

The Antidote to Contempt: Build a Culture of Appreciation and Respect

Contempt shows up in statements that come from a position of moral superiority. Some examples of contempt include sarcasm, cynicism, name-calling, eye-rolling, sneering, mockery, and hostile humor. Contempt is destructive and defeating. It is the greatest predictor of divorce, and it must be avoided at all costs.

The antidote to contempt is to build a culture of appreciation and respect in your relationship, and there are a few ways to do that. One of our mottos is Small Things Often: if you regularly express appreciation, gratitude, affection, and respect for your partner, you’ll create a positive perspective in your relationship that acts as a buffer for negative feelings. The more positive you feel, the less likely that you’ll feel or express contempt!

Another way that we explain this is our discovery of the 5:1 “magic ratio” of positive to negative interactions that a relationship must have to succeed. If you have five or more positive interactions for every one negative interaction, then you’re making regular deposits into your emotional bank account, which keeps your relationship in the green.

Contempt: “You forgot to load the dishwasher again? Ugh. You are so incredibly lazy.” (Rolls eyes.)

Antidote: “I understand that you’ve been busy lately, but could you please remember to load the dishwasher when I work late? I’d appreciate it.”

The antidote here works so well because it expresses understanding right off the bat. This partner shows how they know that the lack of cleanliness isn’t out of laziness or malice, and so they do not make a contemptuous statement about their partner or take any position of moral superiority.

Instead, this antidote is a respectful request, and it ends with a statement of appreciation.

The Antidote to Defensiveness: Take Responsibility

Defensiveness is defined as self-protection in the form of righteous indignation or innocent victimhood in attempt to ward off a perceived attack. Many people become defensive when they are being criticized, but the problem is that being defensive never helps to solve the problem at hand.

Defensiveness is really a way of blaming your partner. You’re saying that the problem isn’t me, it’s you. As a result, the problem is not resolved and the conflict escalates further. The antidote is to accept responsibility, even if only for part of the conflict.

Defensiveness: “It’s not my fault that we’re going to be late. It’s your fault since you always get dressed at the last second.”

Antidote: “I don’t like being late, but you’re right. We don’t always have to leave so early. I can be a little more flexible.”

By taking responsibility for part of the conflict (trying to leave too early), even while asserting that they don’t like to be late, this partner prevents the conflict from escalating by admitting their role in the conflict. From here, this couple can work towards a compromise.

The Antidote to Stonewalling: Physiological Self-Soothing

Stonewalling is when someone completely withdraws from a conflict discussion and no longer responds to their partner. It usually happens when you’re feeling flooded or emotionally overwhelmed, so your reaction is to shut down, stop talking, and disengage. And when couples stonewall, they’re under a lot of emotional pressure, which increases heart rates, releases stress hormones into the bloodstream, and can even trigger a fight-or-flight response.

In one of our longitudinal research studies, we interrupted couples after fifteen minutes of an argument and told them we needed to adjust the equipment. We asked them not to talk about their issue, but just to read magazines for half an hour. When they started talking again, their heart rates were significantly lower and their interaction was more positive and productive.

What happened during that half hour? Each partner, without even knowing it, physiologically soothed themselves by reading and avoiding discussion. They calmed down, and once they felt calm, they were able to return to the discussion in a respectful and rational way.

Therefore, the antidote to stonewalling is to practice physiological self-soothing, and the first step of self-soothing is to stop the conflict discussion and call a timeout:

“Look, we’ve been through this over and over again. I’m tired of reminding you—”

“Honey, I’m sorry to interrupt you, but I’m feeling overwhelmed and I need to take a break. Can you give me twenty minutes and then we can talk?”

If you don’t take a break, you’ll find yourself either stonewalling and bottling up your emotions, or you’ll end up exploding at your partner, or both, and neither will get you anywhere good.

So, when you take a break, it should last at least twenty minutes because it will take that long before your body physiologically calms down. It’s crucial that during this time you avoid thoughts of righteous indignation (“I don’t have to take this anymore”) and innocent victimhood (“Why is he always picking on me?”). Spend your time doing something soothing and distracting, like listening to music, reading, or exercising. It doesn’t really matter what you do, as long as it helps you to calm down.

You’ve got the skills. Use them!

Now that you know what the Four Horsemen are and how to counteract them with their proven antidotes, you’ve got the essential tools to manage conflict in a healthy way. As soon as you see criticism or contempt galloping in, remember their antidotes. Be vigilant. The more you can keep the Four Horsemen at bay, the more likely you are to have a stable and happy relationship.

FOUR HORSEMEN SELF-TEST

The Four Horsemen

Criticism Self Test

Contempt and Defensiveness

Contempt Self Test

Defensiveness Self Test

Stonewalling Self Test

Why We Focus On The Wrong Things

Even when we know better, we act in irrational ways. We worry about problems that will likely never arise, and we care what complete strangers think of us —people we have never met before and will never meet again. We criticize and beat ourselves up over small mistakes, even though we know such condemnation isn’t helpful.  The mind is full of quirks and flaws, and much of what we think and do is not logical. When we look at our evolutionary past, however, things start to make sense.

Our ancestors lived in small tribes surrounded by the challenges of the environment — dangerous animals lurked nearby and hostile neighbors competed for resources. When people worked together to manage threats and challenges, they were more likely to produce children and pass on their genes to future generations.  But this required sensitivity to signs of danger, something established instinctively as well as through contrition and associative learning.

Identifying signs of danger through association is a primeval strategy for animals, and there’s been plenty of time to perfect it.  Using language to avoid threats — I saw a beast at the river, so watch out — is a more recent and uniquely human skill.  We’ve had  a few hundred years to refine this ability, with might have been enough, but our cognitive abilities keep changing our world at light speed.

We live in a different world than our grandparents did, and that is due to large part to symbolic language and its expansion into verbal problem-solving. That computer in our pocket is only one example. Because of such, our mental skills are now greatly overextending our primitive abilities to detect and respond to danger  With this insight, many of our modern emotional difficulties become clear.

Here are ways we struggle emotionally:.

1. IMAGINING DANGER AND PREDICTING THE WORST

We often struggle with negative fearsome thoughts. We are quick to see danger and assume that the worst is yet to come.  Negative thinking, it seems makes life harder and more difficult than it is.  In our day-to-day lives, we are safer than ever before, but we’ve never felt as threatened— for example by mass shootings and constant insecurity. It is not hard to imagine every stranger we see at night as a violent criminal.

In an evolutionary time frame, however, detecting possible danger was critical to survival for you and your tribe. Suppose you see a fuzzy round shape in the near distance. You can be a positive thinker and assume that it’s just a big rock and go on your way. Or, you can be a negative thinker and assume the worst: It’s a bear waiting to eat you.

If you make a mistake as a negative thinker, it’s no big deal. You get scared, change your route, and that’s about it. If, however, you make a mistake as a positive thinker, and the rock turns out to be a bear, you become lunch.  Negative thinking is the better strategy, which is why you and I descend from a long line of negative thinkers and sentinels of danger. 

The problem now is that the vast majority of our “dangers” are cognitively created. We worry about almost everything. If we cannot rein in the negative fear based thinking, our natural tendency to detect and avoid danger can overwhelm our ability to live life.

2. RUMINATING ABOUT THE PAST

We often chew over hurtful memories. We remember when we said something embarrassing or when we felt most vulnerable or hurt.  And even though the incident happened long ago, we still feel the sting of it as if it occurred yesterday.  The mind makes us relive the pain again and again, whether we like it or not.

For our ancestors, rehearsing past dangers likely helped them avoid future peril. Suppose they encountered a dangerous animal and barely got away. It would be useful to replay the experience in their had and review their brush with death in detail — what they did wrong, or what they could have done differently . It might better prepare them for the next face-to-face meeting with a wild animal. To some degree, rumination likely increased our ancestors chance of survival.

As mental problem-solvers, we ruminate over more and more things: slights, fears about health and abilities, or the possible sources of our struggles.

3. WORRYING ABOUT WHAT OTHER PEOPLE THINK

We often worry about our reputations. We worry about status and what other people might say about us. Because of this worry, we set up rules for what is and isn’t acceptable behavior.  We invent rules for what we are “supposed” to wear, what we are “supposed” to think and feel.

But in prehistoric times, worrying about reputation was good for survival. Humans are extremely vulnerable on they own, and if our ancestors want to survive, they needed to ensure their position within the group. By recognizing their impact on others, their ability to cooperate — and to survive — increased. Social sensitivity was a benefit.

4. FEELING NOT GOOD ENOUGH

We frequently compare ourselves, and our achievements, to others.  And when we fall short of our expectations, which inevitably happens, we are quick to beat ourselves up.  We see our shortcomings as failures of character and conclude that we are simply not good enough, leaving us feeling hurt and vulnerable.

Four our ancestors what matters most was not whether people felt good about themselves, or whether they outperformed everyone else. What truly mattered was whether they could work together to survive. Some degree of self-comparison was likely.

Today, self-comparison and self-criticism can reach outlandish lengthens. For one thing, we no longer compare ourselves exclusively to our clan members but to Photoshopped images, the rich and famous, and even fictional characters with fantastic life stories. It’s no wonder that feelings of insecurity have been on the rise.

5. ALWAYS NEEDING MORE

We never seem satisfied with what we have. We are always chasing the next big thing, hoping it will give us the fulfillment and happiness we have yearned for. Unfortunately, the moment we achieve a goal, our newfound happiness quickly tarnishes.  The newly acquired car becomes just a car, and we turn our eyes to the next item.  The need for more is a recipe for greed and suffering.

In prehistoric times, however, acquiring more things was absolutely essential.  In an unpredictable environment, more food more weapons, and more of any resource could be vital for survival. 

WHAT CAN AND CAN’T CHANGE

Our brains and behavioral predisposition were not developed for the challenges of the 21st century with its steady media diet of frightening events and social comparisons. Why do we do the things we do? The mind is trying to solve an ancient problem of safety and belonging, using mental cognitions that were not designed for the modern world.

We have evolved to think this way. We will not stop thinking about what might go wrong in the near or distant future. Nor will we be able to consistently resist the urge to ruminate, worry about people’s opinion of us, compare ourselves to others, and yearn for more.

We can learn to change the relationship we have with ourselves.  We can learn to worry and think painful thought without getting caught up in them. Instead of being scared by our inner mental life and letting it dominate our actions, we can recognize it for what it is and refocus on what actually matters. This will take time, patience and practice. 

When you find yourself obsessing  over unpleasant thoughts and feelings, take a deep breath and ask how a struggle like this could have helped your distant ancestors. It might bring a greater sense of self-comparison (kindness and mercy). More often than not, you may find that your problem-solving mind is just trying to keep you safe. Gently turn inward and use self compassion!

Stonewalling

Stonewalling is when a person is actually emotionally overwhelmed and instead of expressing the overwhelm actively with outward intensity, the person detaches and appears to be cold to their partner and uninterested in what they are saying. Stonewalling is actually for form of flooding and a signal that that person needs to take a time out of at least 20 minutes or more, until they feel safe and can actually engage with the other person.

Video excerpt of Making Marriage Work seminar with John Gottman explaining what Stonewalling is and what to do about it. This is a great resource for marriage therapy to help resolve relationship conflict and communicate effectively.