THE FOUR HORSEMEN: The Antidotes

All relationships, even the most successful ones, have conflict. It is unavoidable. Fortunately, our research shows that it’s not the appearance of conflict, but rather how it’s managed that predicts the success or failure of a relationship. We say “manage” conflict rather than “resolve,” because relationship conflict is natural and has functional, positive aspects that provide opportunities for growth and understanding.

And there are problems that you just won’t solve due to natural personality differences between you and your partner, but if you can learn to manage those problems in a healthy way, then your relationship will succeed.

The first step in effectively managing conflict is to identify and counteract The Four Horsemen when they arrive in your conflict discussions. If you don’t, you risk serious problems in the future of your relationship. But, like Newton’s Third Law, for every horseman there is an antidote, and you can learn how and when to use them below.

The Antidote to Criticism: Gentle Start-Up

A complaint focuses on a specific behavior, but criticism attacks a person’s very character. The antidote for criticism is to complain without blame by using a soft or gentle start-up. Avoid saying “you,” which can indicate blame, and instead talk about your feelings using “I” statements and express what you need in a positive way.

To put it simply, think of these two things to formulate your soft start-up: What do I feel? What do I need?

Criticism: “You always talk about yourself. Why are you always so selfish?”

Antidote: “I’m feeling left out of our talk tonight and I need to vent. Can we please talk about my day?”

Notice that the antidote starts with “I feel,” leads into “I need,” and then respectfully asks to fulfill that need. There’s no blame or criticism, which prevents the discussion from escalating into an argument.

The Antidote to Contempt: Build a Culture of Appreciation and Respect

Contempt shows up in statements that come from a position of moral superiority. Some examples of contempt include sarcasm, cynicism, name-calling, eye-rolling, sneering, mockery, and hostile humor. Contempt is destructive and defeating. It is the greatest predictor of divorce, and it must be avoided at all costs.

The antidote to contempt is to build a culture of appreciation and respect in your relationship, and there are a few ways to do that. One of our mottos is Small Things Often: if you regularly express appreciation, gratitude, affection, and respect for your partner, you’ll create a positive perspective in your relationship that acts as a buffer for negative feelings. The more positive you feel, the less likely that you’ll feel or express contempt!

Another way that we explain this is our discovery of the 5:1 “magic ratio” of positive to negative interactions that a relationship must have to succeed. If you have five or more positive interactions for every one negative interaction, then you’re making regular deposits into your emotional bank account, which keeps your relationship in the green.

Contempt: “You forgot to load the dishwasher again? Ugh. You are so incredibly lazy.” (Rolls eyes.)

Antidote: “I understand that you’ve been busy lately, but could you please remember to load the dishwasher when I work late? I’d appreciate it.”

The antidote here works so well because it expresses understanding right off the bat. This partner shows how they know that the lack of cleanliness isn’t out of laziness or malice, and so they do not make a contemptuous statement about their partner or take any position of moral superiority.

Instead, this antidote is a respectful request, and it ends with a statement of appreciation.

The Antidote to Defensiveness: Take Responsibility

Defensiveness is defined as self-protection in the form of righteous indignation or innocent victimhood in attempt to ward off a perceived attack. Many people become defensive when they are being criticized, but the problem is that being defensive never helps to solve the problem at hand.

Defensiveness is really a way of blaming your partner. You’re saying that the problem isn’t me, it’s you. As a result, the problem is not resolved and the conflict escalates further. The antidote is to accept responsibility, even if only for part of the conflict.

Defensiveness: “It’s not my fault that we’re going to be late. It’s your fault since you always get dressed at the last second.”

Antidote: “I don’t like being late, but you’re right. We don’t always have to leave so early. I can be a little more flexible.”

By taking responsibility for part of the conflict (trying to leave too early), even while asserting that they don’t like to be late, this partner prevents the conflict from escalating by admitting their role in the conflict. From here, this couple can work towards a compromise.

The Antidote to Stonewalling: Physiological Self-Soothing

Stonewalling is when someone completely withdraws from a conflict discussion and no longer responds to their partner. It usually happens when you’re feeling flooded or emotionally overwhelmed, so your reaction is to shut down, stop talking, and disengage. And when couples stonewall, they’re under a lot of emotional pressure, which increases heart rates, releases stress hormones into the bloodstream, and can even trigger a fight-or-flight response.

In one of our longitudinal research studies, we interrupted couples after fifteen minutes of an argument and told them we needed to adjust the equipment. We asked them not to talk about their issue, but just to read magazines for half an hour. When they started talking again, their heart rates were significantly lower and their interaction was more positive and productive.

What happened during that half hour? Each partner, without even knowing it, physiologically soothed themselves by reading and avoiding discussion. They calmed down, and once they felt calm, they were able to return to the discussion in a respectful and rational way.

Therefore, the antidote to stonewalling is to practice physiological self-soothing, and the first step of self-soothing is to stop the conflict discussion and call a timeout:

“Look, we’ve been through this over and over again. I’m tired of reminding you—”

“Honey, I’m sorry to interrupt you, but I’m feeling overwhelmed and I need to take a break. Can you give me twenty minutes and then we can talk?”

If you don’t take a break, you’ll find yourself either stonewalling and bottling up your emotions, or you’ll end up exploding at your partner, or both, and neither will get you anywhere good.

So, when you take a break, it should last at least twenty minutes because it will take that long before your body physiologically calms down. It’s crucial that during this time you avoid thoughts of righteous indignation (“I don’t have to take this anymore”) and innocent victimhood (“Why is he always picking on me?”). Spend your time doing something soothing and distracting, like listening to music, reading, or exercising. It doesn’t really matter what you do, as long as it helps you to calm down.

You’ve got the skills. Use them!

Now that you know what the Four Horsemen are and how to counteract them with their proven antidotes, you’ve got the essential tools to manage conflict in a healthy way. As soon as you see criticism or contempt galloping in, remember their antidotes. Be vigilant. The more you can keep the Four Horsemen at bay, the more likely you are to have a stable and happy relationship.

Emotional Flooding

Emotional Flooding happens when one or both partners pulse rises quickly casting emotion to be stronger that reason. When you are neurologically emotionally flooded you say and do things in an extreme fashion that are often damaging to the relationship. Julie Gottman interview explains how you have to take a break at least 20 minutes and not talk about the fight. When both are calm, and it can take more than 20 minutes but that is a minimum, you can try again.

Fine-Tune Your Relationship

Why do some relationships last forever and others fall apart? Here are some ways you can make your partner feel appreciated again and prevent your relationship from becoming a casualty.

    1.    Treat your partner as you would your boss, best friend, or best customer.

    2.    Think about what your partner wants and give it to him or her.

    3.    Think of ways you can do the unexpected and be thoughtful. Remember how you acted when you wanted to win your partner over.

    4.    Pay attention to your appearance. Dress nicely; get into shape.

    5.    Express your thoughts carefully. Being married doesn't give anyone permission to let it all hang out.

    6.    Spend regular time together alone.

    7.    Look for ways to compliment your partner.

    8.    Hug when you say hello and goodbye. It feels good and it makes people feel loved.

    9.    Learn and practice communication skills. Relating successfully to another person requires a set of skills that can be learned.

    10.    Be polite. Just because you are married doesn't mean you can forget your manners.

    11.    When you want something, say please.

    12.    When your partner does something for you, say thank you.

    13.    When your partner comes home after a day at work, greet her at the door and say hello. Ask how her day went.

    14.    When your partner leaves for work in the morning, say goodbye and "I love you" or "Have a good day."

    15.    When your partner faces a challenge at work during the day, ask how it went when you get home.

    16.    During your evening meal together, avoid the temptation to watch television or read the paper or mail. Look at your partner and have a conversation.

    17.    If you want to make plans that affect how your partner will be spending time, check with him first and make sure it's convenient.

    18.    When you ask your partner a question, make eye contact and listen to the answer.

    19.    When you disagree with something your partner says, pay attention to your response. Do you express your opinion without putting her down? You can express your opinion assertively rather than aggressively. For example, you can say, "I have another opinion. I think we should wait until spring to have the walls painted," rather than, "That's silly! We should wait until spring."

    20.    Pay attention to how much of your side of the conversation is asking questions versus making statements. If you tend to be the dominant one, ask more questions.

    21.    Ask open-ended questions to encourage your partner to open up and talk. Open-ended questions begin like this:

    a.    Tell me about...

    b.    What do you think of...

    c.    What was it like when...

    22.    Have you become passive with your partner because that's the easiest way to avoid conflict? Over time, this is not a good idea. You will inevitably begin to build up feelings of resentment because you are stifling your feelings, thoughts, and opinions. If you think you are choosing passive behavior too often, think about discussing it with your partner and asking him to help you be more assertive.

    23.    Researchers have found that people whose marriages last the longest have learned to separate from their families of origin (their own parents and siblings) and have appropriate, healthy boundaries. They value and honor their own privacy and separateness as a couple. This means they have regular, appropriate contact with their extended family, but that it is not excessive or stifling. How do you compare?

    24.    Check your communication with your partner and beware of using "You" messages. These are statements that begin with you. For example:

You need to come home by 6:00 tonight.

You shouldn't do that.

You should call me from the office and tell me when you'll be home.

Here is what you ought to do.

"You" messages are damaging because they make the other person feel bad or disrespected. It feels like you are talking down to him or her.

    25.    If you want to demonstrate to your partner that you respect and esteem him or her, try speaking with "I" messages instead. When you start your statement with "I," you are taking responsibility for the statement. It is less blameful and less negative than the "you" message.

You can use this formula: Your feelings + Describe the behavior + Effect on you. This is how an "I" message sounds: When I heard that you'd planned a weekend up north, I was confused about why you hadn't asked me first, so I could be sure to get the time off. It takes some practice and you have to stop and think about what you are going to say, but your marriage deserves to be handled with care.

    26.    Make a list of your partner's positive qualities. Share them with him and tell her why you think each is true.

    27.    Ask your partner to do the same for you.

    28.    Respect each other's private space. Over time, many couples let this slide.

    29.    As the years pass, many couples begin to feel like they are living in the same house, but have parallel lives. Their paths cross in fewer places. What is the trend in your relationship and what do you want to do about it?

Check out: Connect With Your Partner: A Practical Activity Guide For Couples http://a.co/5t74ez6